
A burst pipe or a sewer backup in West Lake Hills does not wait for business hours, and neither does our phone line. A real person answers day or night, walks you through what to shut off, and gets you on the schedule immediately. West Lake Hills is across Mopac and out Bee Caves Road from our shop, and we dispatch a licensed plumber at the first available appointment, same-day whenever we can.

West Lake Hills is custom homes from the 1970s onward on large wooded lots, many with long private water lines and more than one pressure zone. The emergencies we see most in West Lake Hills come from long service lines with elevation change, where a small leak can run for months under rock before it surfaces, and from long sewer runs and septic systems on some lots, with live oaks and cedars over every buried line.
First: close the fixture's shutoff valve, or the main shutoff by the meter if you cannot isolate it. If the water heater is leaking, kill its breaker or set a gas unit to pilot. Then call (512) 645-1441. We are honest about timing: crews run during service hours and we do not promise a 2am arrival, but you will never wait until Monday to be heard.
West Lake Hills is the hillside communities west of Mopac along Bee Caves Road and Loop 360. Around Rollingwood, Davenport Ranch, and the neighborhoods off Bee Caves Road, these are the calls we get most.
Our line is answered around the clock at (512) 645-1441. Tell us what is going on and we give you the next available options, often same-day.
A licensed plumber inspects the real problem and explains it plainly, English or Spanish. You see the price before any work begins. No surprises, no upsell pressure.
We do the work cleanly and to code, test it, and leave your space the way we found it. Every job is backed by our warranty.
One licensed crew for the whole house. All plumbing in West Lake Hills or emergency plumber across Greater Austin.
Clogs cleared at the source, hydro jetting, camera inspection.
Repair and install, tank and tankless. $100 off install.
Leaks, water pressure, faucets, toilets, disposals, water lines.
Trenchless repair, tunneling, camera inspection, septic pumping.
Slab, wall, and yard leaks pinpointed, then repaired.
"Eddie made time and came over the same day. He was thorough in diagnosing my water heater issue and finding its root cause. If I ever have a plumbing issue, I'm definitely calling Rooter-Man."
"Eddie arrived quickly. He is extremely knowledgeable, friendly, and the prices are awesome for the quality of repairs. I'm never using another plumber."
"Joshua was very transparent about the whole process. He assured us the problem would be resolved."

New to Rooter-Man of Austin? Save 5% on your first service.
Cannot be combined with any other coupon. Restrictions may apply. Valid Jan 1 through Dec 31, 2026. Call to Claim (512) 645-1441Replacing or installing a water heater? Take $100 off with Rooter-Man.
Cannot be combined with any other coupon. Restrictions may apply. Valid Jan 1 through Dec 31, 2026. Call to Claim (512) 645-1441Our phone line is answered 24/7, so you can always reach a real person, describe the emergency, and get booked immediately. Our plumbers run during regular service hours, and we dispatch at the first available appointment, same-day whenever possible.
West Lake Hills is across Mopac and out Bee Caves Road from our shop. Our line is answered around the clock and we dispatch at the first available appointment, same-day whenever possible. We will tell you honestly on the phone where you fall in the schedule.
Shut off the nearest valve, or the main shutoff at the meter if you cannot isolate the fixture. For a leaking water heater, turn off its breaker or set the gas control to pilot. Move belongings out of the water's path. We will walk you through it on the phone.
It depends on the job, but we believe in transparent, upfront pricing. For many services we can give you a ballpark estimate over the phone, and you always see the price before any work begins. No upsell pressure.

Our line is answered 24/7 and a licensed, warranty-backed plumber is dispatched at the first available appointment, same-day whenever possible. New customers save 5%.